Current payment and refund policy.
HousingMoon is currently offered without active paid subscription plans. This policy explains how refunds will be handled if paid plans are introduced.
Last updated: August 4, 2026
Current free access
HousingMoon currently provides access without an active paid subscription checkout on the website. Because no paid plan is currently charged through the platform, there are no platform subscription refunds to process at this time.
Future paid plans
If HousingMoon introduces paid plans, pricing, billing terms, cancellation rules, and refund eligibility will be shown before purchase.
Mistaken payments
If you believe you made a payment related to HousingMoon in error, contact support@housingmoon.com with transaction details so we can review the issue.
Questions?
For policy, account, or data questions, contact support@housingmoon.com.